Returns policy

Last revised date: 1st Feb 2025

1. General Policy
All sales of digital products on Stuffimade.co.uk are final. We do not offer returns, refunds, or exchanges under any circumstances once a purchase is completed.

By purchasing digital products from our site, you acknowledge and agree that you are not entitled to a refund or return, as the products are intangible and cannot be "returned" once downloaded or accessed.

2. Product Description and Preview
We make every effort to provide accurate descriptions and previews of our products to ensure that you know exactly what you’re purchasing. Please carefully review all product details, including any previews or sample files, before making a purchase.

If you have any questions or need more information about a product, please reach out to us before completing your purchase at support@stuffimade.co.uk.

3. Technical Issues and Defective Products
In the unlikely event that you experience technical issues with a product (such as a broken download link or corrupted files), please contact us at support@stuffimade.co.uk. We will work with you to resolve any technical issues, including offering a replacement or corrected file.

Refunds will not be provided for technical issues, but we will ensure that any problems with the delivery of the product are addressed.

4. Non-Refundable Situations
All purchases of digital products are final and non-refundable, including but not limited to:

• Change of mind after purchase.

• Product dissatisfaction.

• Failure to access or download due to user error or incompatibility with the customer’s device or software.

5. Contact Us
If you have any questions about a product before purchasing or experience any issues after your purchase, please contact us at support@stuffimade.co.uk. We will do our best to assist you with any problems that are related to the product’s functionality.